• A recent study has shown that the average company spends 96% of their advertising dollars to attract calls and a mere 6% to handle them once they come in.
• 70% of all business calls are placed on hold for 45-60 seconds

     When a client calls your business what do they hear? Silence?

• 60% of callers will hang up within one minute
• 50% of these callers will never call back
• Silence = lost prospects

     Why choose Information On Hold?

• Providing information on hold results in 40% increase in caller retention
• Callers with information on hold will stay on the line for up to 3 minutes longer
• Studies show that caller inquires for your business will increase by 15% when you have information on hold
• Over 85% of callers prefer on hold messages over silence

     If a customer calls your company they are:

• Motivated
• A serious buyer
• Comparing products and prices
• A captive audience

     Who better to inform about your products and services than your own customers?